Sundharams Private Limited is committed to providing efficient and professional services to its customers. For any grievance relating to insurance solicitation, policy servicing, or assistance provided by us, please reach out through the channels below for prompt resolution.
Grievance Redressal Mechanism
1. The difference of opinion- for deficiency in service of service provider.
2. The difference of opinion —for deficiency in service committed by insurer(s).
Submission of Grievances
Customers may lodge their grievances through any of the following channels:
Email: support@sundharamsassure.com
Phone: 8925559509
Registered Office: No. 3, Smith Road, Chennai – 600004
If the customer is not satisfied with the response provided by the Company, the grievance may be escalated to:
Escalation:
Dr. Anand S Ramachandran
Principal Officer
Registered Office: No. 3, Smith Road, Chennai – 600004
Email: Principalofficer@sundharamsassure.com
If the customer remains dissatisfied with the resolution provided by the Company, the grievance may be registered with IRDAI through the Bima Bharosa Portal.
Website: https://bimabharosa.irdai.gov.in
IRDAI Toll-Free Numbers: 155255 / 1800 4254 732
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